Customer Service
| Title | Publisher | Enrolment Duration | Training Time |
| Being Disability Aware in Customer Service (hospitality) | Direction Training | 6 months | 1 Hour |
| Creating a Positive Customer Environment (hospitality) | Direction Training | 6 months | 1 Hour |
| Disability and Cultural Awareness (hospitality) | Direction Training | 6 months | 40 Minutes |
| Handling Customer Problems Positively (hospitality) | Direction Training | 6 months | 1 Hour |
| Handling Different Customer Behaviours (hospitality) | Direction Training | 6 months | 1 Hour |
| Understanding Customer Needs (hospitality) | Direction Training | 6 months | 1 Hour |
| Title | Publisher | Enrolment Duration | Training Time |
| Challenging Customers Pathway Training | Learning Planet | 6 months | 2 Hours |
| Complaint Handling | Learning Planet | 6 months | 10 Minutes |
| Customer Service ADVANCED | Learning Planet | 6 months | 10 Minutes |
| Customer Service Excellence | Learning Planet | 6 months | 10 Minutes |
| Customer Service Skills Pathway Training | Learning Planet | 6 months | 2 Hours |
| Handling Difficult Customers | Learning Planet | 6 months | 10 Minutes |
| Keeping your Customers Informed | Learning Planet | 6 months | 10 Minutes |
| Managing customer needs | Learning Planet | 6 months | 10 Minutes |
| Positive First Impressions | Learning Planet | 6 months | 10 Minutes |
| Showing Empathy | Learning Planet | 6 months | 10 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service - Angry Customers | Kallidus | 6 months | 38 Minutes |
| Customer Service - Exploring Needs | Kallidus | 6 months | 34 Minutes |
| Customer Service - First Contact | Kallidus | 6 months | 30 Minutes |
| Customer Service - Matching Needs | Kallidus | 6 months | 30 Minutes |
| Customer Service Essentials | Kallidus | 6 months | 40 Minutes |
| Customer Service Knowledge and Attitude | Kallidus | 6 months | 30 Minutes |
| Handling Complaints | Kallidus | 6 months | 48 Minutes |
| Satisfying Challenging Customers | Kallidus | 6 months | 34 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Complaints Handling | e-learning WMB | 6 months | 30 Minutes |
| Customer Service | e-learning WMB | 6 months | 40 Minutes |
| Customer Service General | e-learning WMB | 6 months | 45 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Handling Complaints | Skillshub | 6 months | 25 Minutes |
| Personal Presentation & Hygiene Standards | Skillshub | 6 months | 25 Minutes |
| The Balance Between Sales & Service | Skillshub | 6 months | 25 Minutes |
| The Importance of Customer Engagement | Skillshub | 6 months | 25 Minutes |
| The Importance of Product Knowledge | Skillshub | 6 months | 25 Minutes |
| Understanding Different Customer Behaviours | Skillshub | 6 months | 25 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Dealing with Difficult People - Phone and Digital | Real Projects | 6 months | 20 Minutes |
| Dealing with Difficult People: Retail and Hospitality | Real Projects | 6 months | 20 Minutes |
| Managing Client Relationships | Real Projects | 6 months | 20 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Treating Customers Fairly | Marshall E-Learning | 6 months | 40 Minutes |
| Vulnerable Customers | Marshall E-Learning | 6 months | 30 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Engagement Toolkit | Vado | 6 months | 3 Hours 30 Minutes |
| Customer Service Basics | Vado | 6 months | 3 hours 30 minutes |
| Customer Service Management | Vado | 6 months | 4 hours |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service | Me Learning | 6 months | 30 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| A Balancing Act | Access Group | 6 months | 15 Minutes |
| Caring for Vulnerable Customers | Access Group | 6 months | 15 Minutes |
| Customer Service Essentials | Access Group | 6 months | 40 Minutes |
| Handling Complaints | Access Group | 6 months | 15 Minutes |
| Maintaining Existing Customers | Access Group | 6 months | 15 Minutes |
| Managing Expectations | Access Group | 6 months | 15 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Empathy | iAM Learning | 6 months | 10 Minutes |
| Customer Persuasion | iAM Learning | 6 months | 20 Minutes |
| Handling Complaints | iAM Learning | 6 months | 20 Minutes |
| Taking Responsibility | iAM Learning | 6 months | 10 Minutes |
| The Art of Patience | iAM Learning | 6 months | 10 Minutes |
| The Use of Positive Language | iAM Learning | 6 months | 10 Minutes |
| Understanding the Customer | iAM Learning | 6 months | 10 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Complaints Handling | Dynamic Business | 6 months | 20 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service | Talent Quest | 3 months | 15 Minutes |
| Improving Customer Rapport | Talent Quest | 3 months | 15 Minutes |
| Managing Upset Customers | Talent Quest | 3 months | 15 Minutes |
| Networking and Building Relationships | Talent Quest | 3 months | 15 Minutes |
| Prevent and Manage Violence in Customer Facing Roles | Talent Quest | 3 months | 15 Minutes |
| Role of the Customer and Supplier | Talent Quest | 3 months | 10 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service | Flick Learning | 3 months | 40 Minutes |