Customer Service
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Open eLMS | 6 months | 30 Minutes |
Customer Service | Open eLMS | 6 months | 40 Minutes |
Customer Service General | Open eLMS | 6 months | 45 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Being Disability Aware in Customer Service (hospitality) | Direction Training | 6 months | 1 Hour |
Creating a Positive Customer Environment (hospitality) | Direction Training | 6 months | 1 Hour |
Disability and Cultural Awareness (hospitality) | Direction Training | 6 months | 40 Minutes |
Handling Customer Problems Positively (hospitality) | Direction Training | 6 months | 1 Hour |
Handling Different Customer Behaviours (hospitality) | Direction Training | 6 months | 1 Hour |
Understanding Customer Needs (hospitality) | Direction Training | 6 months | 1 Hour |
Title | Publisher | Enrolment Duration | Training Time |
Challenging Customers Pathway Training | Learning Planet | 6 months | 2 Hours |
Complaint Handling | Learning Planet | 6 months | 10 Minutes |
Customer Service ADVANCED | Learning Planet | 6 months | 10 Minutes |
Customer Service Excellence | Learning Planet | 6 months | 10 Minutes |
Customer Service Skills Pathway Training | Learning Planet | 6 months | 2 Hours |
Handling Difficult Customers | Learning Planet | 6 months | 10 Minutes |
Keeping your Customers Informed | Learning Planet | 6 months | 10 Minutes |
Managing customer needs | Learning Planet | 6 months | 10 Minutes |
Positive First Impressions | Learning Planet | 6 months | 10 Minutes |
Showing Empathy | Learning Planet | 6 months | 10 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service - Angry Customers | Kallidus | 6 months | 38 Minutes |
Customer Service - Exploring Needs | Kallidus | 6 months | 34 Minutes |
Customer Service - First Contact | Kallidus | 6 months | 30 Minutes |
Customer Service - Matching Needs | Kallidus | 6 months | 30 Minutes |
Customer Service Essentials | Kallidus | 6 months | 40 Minutes |
Customer Service Knowledge and Attitude | Kallidus | 6 months | 30 Minutes |
Handling Complaints | Kallidus | 6 months | 48 Minutes |
Satisfying Challenging Customers | Kallidus | 6 months | 34 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Handling Complaints | Skillshub | 6 months | 25 Minutes |
Personal Presentation & Hygiene Standards | Skillshub | 6 months | 25 Minutes |
The Balance Between Sales & Service | Skillshub | 6 months | 25 Minutes |
The Importance of Customer Engagement | Skillshub | 6 months | 25 Minutes |
The Importance of Product Knowledge | Skillshub | 6 months | 25 Minutes |
Understanding Different Customer Behaviours | Skillshub | 6 months | 25 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Dealing with Difficult People - Phone and Digital | Real Projects | 6 months | 20 Minutes |
Dealing with Difficult People: Retail and Hospitality | Real Projects | 6 months | 20 Minutes |
Managing Client Relationships | Real Projects | 6 months | 20 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Being competitive standout from the crowd | Pearltech | 3 months | 25 Minutes |
Building Relationships with customers | Pearltech | 3 months | 25 Minutes |
Creating a Good First Impression | Pearltech | 3 months | 25 Minutes |
Taking Phone calls | Pearltech | 3 months | 25 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Engagement Toolkit | Vado | 6 months | 3 Hours 30 Minutes |
Customer Service Basics | Vado | 6 months | 3 hours 30 minutes |
Customer Service Management | Vado | 6 months | 4 hours |
Title | Publisher | Enrolment Duration | Training Time |
Treating Customers Fairly | Marshall E-Learning | 6 months | 40 Minutes |
Vulnerable Customers | Marshall E-Learning | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Me Learning | 6 months | 1 Hour 30 Minutes |
Customer Service | Me Learning | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
A Balancing Act | Access Group | 6 months | 15 Minutes |
Caring for Vulnerable Customers | Access Group | 6 months | 15 Minutes |
Customer Service Essentials | Access Group | 6 months | 40 Minutes |
Handling Complaints | Access Group | 6 months | 15 Minutes |
Maintaining Existing Customers | Access Group | 6 months | 15 Minutes |
Managing Expectations | Access Group | 6 months | 15 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Empathy | iAM Learning | 6 months | 10 Minutes |
Customer Persuasion | iAM Learning | 6 months | 20 Minutes |
Handling Complaints | iAM Learning | 6 months | 20 Minutes |
Taking Responsibility | iAM Learning | 6 months | 10 Minutes |
The Art of Patience | iAM Learning | 6 months | 10 Minutes |
The Use of Positive Language | iAM Learning | 6 months | 10 Minutes |
Understanding the Customer | iAM Learning | 6 months | 10 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Dynamic Business | 6 months | 20 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service | Talent Quest | 3 months | 15 Minutes |
Improving Customer Rapport | Talent Quest | 3 months | 15 Minutes |
Managing Upset Customers | Talent Quest | 3 months | 15 Minutes |
Networking and Building Relationships | Talent Quest | 3 months | 15 Minutes |
Prevent and Manage Violence in Customer Facing Roles | Talent Quest | 3 months | 15 Minutes |
Role of the Customer and Supplier | Talent Quest | 3 months | 10 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service | Flick Learning | 3 months | 40 Minutes |