Customer Service

Title Publisher Enrolment Duration Training Time
Customer Service - Angry Customers Engage in Learning 6 months 38 Minutes
Customer Service - Exploring Needs Engage in Learning 6 months 34 Minutes
Customer Service - First Contact Engage in Learning 6 months 30 Minutes
Customer Service - Matching Needs Engage in Learning 6 months 30 Minutes
Customer Service Essentials Engage in Learning 6 months 40 Minutes
Customer Service Knowledge and Attitude Engage in Learning 6 months 30 Minutes
Handling Complaints Engage in Learning 6 months 48 Minutes
Satisfying Challenging Customers Engage in Learning 6 months 34 Minutes
Title Publisher Enrolment Duration Training Time
Complaints Handling e-learning WMB 6 months 30 Minutes
Customer Service e-learning WMB 6 months 40 Minutes
Customer Service General e-learning WMB 6 months 45 Minutes
Title Publisher Enrolment Duration Training Time
Being Disability Aware (hospitality) Direction Training 6 months 60 Minutes
Creating a Positive Customer Environment (hospitality) Direction Training 6 months 60 Minutes
Disability and Cultural Awareness (hospitality) Direction Training 6 months 40 Minutes
Handling customer problems positively (hospitality) Direction Training 6 months 60 Minutes
Handling Different Customer Behaviours (hospitality) Direction Training 6 months 45 Minutes
Understanding Customer Needs (hospitality) Direction Training 6 months 45 Minutes
Title Publisher Enrolment Duration Training Time
Challenging Customers Pathway Training Learning Planet 6 months 2 Hours
Customer Service Excellence Learning Planet 6 months 10 Minutes
Customer Service Skills Pathway Training Learning Planet 6 months 2 Hours
Showing Empathy Learning Planet 6 months 10 Minutes
Title Publisher Enrolment Duration Training Time
Handling Complaints Skillshub 6 months 25 Minutes
Personal Presentation & Hygiene Standards Skillshub 6 months 25 Minutes
The Balance Between Sales & Service Skillshub 6 months 25 Minutes
The Importance of Customer Engagement Skillshub 6 months 25 Minutes
The Importance of Product Knowledge Skillshub 6 months 25 Minutes
Understanding Different Customer Behaviours Skillshub 6 months 25 Minutes
Title Publisher Enrolment Duration Training Time
Dealing with Difficult People - Phone and Digital Real Projects 6 months 20 Minutes
Dealing with Difficult People: Retail and Hospitality Real Projects 6 months 20 Minutes
Managing Client Relationships Real Projects 6 months 20 Minutes
Title Publisher Enrolment Duration Training Time
A Balancing Act MicroLearn 6 months 15 Minutes
A Positive Perspective MicroLearn 6 months 15 Minutes
Caring For Vulnerable Customers MicroLearn 6 months 15 Minutes
Fair Treatment Of Customers MicroLearn 6 months 15 Minutes
Handling Complaints MicroLearn 6 months 15 Minutes
Maintaining Existing Customers MicroLearn 6 months 15 Minutes
Managing Expectations MicroLearn 6 months 15 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 6 months 30 Minutes
Title Publisher Enrolment Duration Training Time
Treating Customers Fairly Marshall E-Learning 6 months 40 Minutes
Vulnerable Customers Marshall E-Learning 6 months 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Engagement Toolkit Vado 6 months 3 Hours 30 Minutes
Customer Service Basics Vado 6 months 3 hours 30 minutes
Customer Service Management Vado 6 months 4 hours
Title Publisher Enrolment Duration Training Time
Customer Service Me Learning 6 months 30 Minutes
Title Publisher Enrolment Duration Training Time
Excellent Customer Service Maguire Training 6 months 30 Minutes
Title Publisher Enrolment Duration Training Time
Customer Empathy iAM Learning 6 months 10 Minutes
Customer Persuasion iAM Learning 6 months 20 Minutes
Handling Complaints iAM Learning 6 months 20 Minutes
Taking Responsibility iAM Learning 6 months 10 Minutes
The Art of Patience iAM Learning 6 months 10 Minutes
The Use of Positive Language iAM Learning 6 months 10 Minutes
Understanding the Customer iAM Learning 6 months 10 Minutes
Title Publisher Enrolment Duration Training Time
Complaints Handling Dynamic Business 6 months 20 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Talent Quest 3 months 15 Minutes
Improving Customer Rapport Talent Quest 3 months 15 Minutes
Managing Upset Customers Talent Quest 3 months 15 Minutes
Networking and Building Relationships Talent Quest 3 months 15 Minutes
Title Publisher Enrolment Duration Training Time
Customer Service Flick Learning 3 months 40 Minutes