Managing Client Relationships

Course Overview

Learn how to develop secure and profitable client relationships. Whether you’re new to managing clients, or looking to sharpen your skills, this course provides an essential step-by-step guide, from the first meeting to the most common problems. Guided by audio narration, and engaging with interactive exercises.

Course Objectives

You will learn:

• Plan and run your first meeting with a new client
• Nurture an ongoing client relationship
• Manage client expectations
• Troubleshoot when things go awry

The course also includes a short assessment, so learners can test their mastery of the material