| Customer Experience - Why it’s so important |
Real Projects |
3 months |
5 Minutes |
| Customer Service - Phone Tips |
Real Projects |
3 months |
5 Minutes |
| Customer Service - What is Service Recovery |
Real Projects |
3 months |
5 Minutes |
| Customer Service Email Tips |
Real Projects |
3 months |
5 Minutes |
| Customer Service: Top Tips |
Real Projects |
3 months |
5 Minutes |
| Dealing with Difficult People - Phone and Digital |
Real Projects |
3 months |
20 Minutes |
| Dealing with Difficult People: Retail and Hospitality |
Real Projects |
3 months |
20 Minutes |
| Handling Customer Complaints |
Real Projects |
3 months |
7 Minutes |
| Managing Client Relationships |
Real Projects |
3 months |
20 Minutes |
| Providing Great Customer Service |
Real Projects |
3 months |
5 Minutes |
