The LMS is designed to work on any modern, supported desktop or laptop computer using a current web browser. We officially support only operating systems and browsers that are actively maintained and receiving security updates.

Older or unsupported systems may still function, but are not supported and may result in reduced performance or unexpected behaviour.

The LMS can be accessed on modern mobile devices using a supported mobile operating system and browser. Only devices and platforms that are currently supported and receiving security updates from their manufacturers are officially supported.

While many courses are mobile-friendly, learner experience may vary depending on screen size, course design, and media usage. We strongly recommend testing courses on intended devices before rollout.

In order to make sure you have the correct browser settings to enable learning over the Internet please use this compatibility check.

The compatibility check tests that JavaScript, Cookies and pop-up windows are enabled for course-source.net servers.

Please make sure to

• Accept third-party cookies
• Disable pop-up blockers
• Set browser's zoom to 100%

Firewalls and proxies are IT equipment that are used to secure and speed up your internet access. Your IT department should configure any firewalls to allow HTTP traffic to any domain ending course-source.net . Also important is that course-source.net pages should never be cached by proxies.

Q. My PC does not meet all the pre-requisites. Can I still run a CLS eLearning demos e-learning course?

A. You may still be able to launch a CLS eLearning demos e-learning course, but you may notice that audio doesn't play correctly, or that pages take a long time to display. Please contact the administrator with any specific queries about the pre-requisites.

Q. How long are the courses?

A. Typically courses vary in length between 10 minutes and 60 minutes, although there are some longer courses that may take from 2 hours to 20 hours. Please note, the time taken will vary depending on your level of expertise and understanding in the subject.

Q. If I log off, will my course be bookmarked for the next time I log on?

A. Yes, the course will be tracked and bookmarked to the page that you finish on in the tutorial, and you will be notified of which tutorials you have started or completed. You do not have to do the tutorials in the order listed, you can choose to start at any tutorial.

If you require further assistance or technical support, please contact the support team via email. Please ensure to include as much information as possible regarding the specifics of your request to help the support line deal with your enquiry.

As the subject of the email please state the type of request: Registration, Technical Assistance or General Information, and in the body text please include the following information, where possible:

1. First name, Last name
2. Company, contact number
3. Login ID or user ID
4. Course, lesson and tutorial (where applicable)
5. Browser type and version
6. Operating system
7. Description of request/ problem

Incoming support requests are routed to the appropriate support representative based on request type and the level of technical expertise required to quickly resolve the issue.