Course Overview

In the digital age, efficient information systems are critical to business success. This course explores the strategic and operational aspects of managing information systems. Learners will gain an understanding of planning and implementing systems, monitoring their usage, ensuring compliance, managing updates, and collecting and applying user feedback to drive continual improvement.

This course equips learners with the knowledge and skills required to manage, monitor, and evaluate an information system within an organisation. Through practical insights and best practices, learners will understand how to effectively plan, implement, maintain, and assess information systems to ensure they meet organisational needs and comply with legal requirements.

Course Objectives

By the end of this course, learners will be able to:

• Understand the key components of planning and implementing an information system.
• Identify how organisational structure impacts information management.
• Monitor and evaluate information system usage using appropriate tools.
• Maintain and update systems effectively to ensure performance and reliability.
• Recognise legal compliance requirements and understand the importance of data protection.
• Collect, analyse, and apply user feedback to enhance system functionality and user experience.
• Address issues that may arise and implement solutions effectively.