Customer Service
| Titel | Publisher | Enrolment Duration | Training Time | 
| Controlling the Conversation | iAM Learning | 3 months | 10 Minutes | 
| Customer Empathy | iAM Learning | 3 months | 10 Minutes | 
| Customer Persuasion | iAM Learning | 3 months | 20 Minutes | 
| Dealing with Emotional and Angry Customers | iAM Learning | 3 months | 10 Minutes | 
| Handling Complaints | iAM Learning | 3 months | 20 Minutes | 
| Taking Responsibility | iAM Learning | 3 months | 10 Minutes | 
| The Art of Patience | iAM Learning | 3 months | 10 Minutes | 
| The Use of Positive Language | iAM Learning | 3 months | 10 Minutes | 
| Understanding the Customer | iAM Learning | 3 months | 10 Minutes | 
                                