Customer Service
Titel | Publisher | Enrolment Duration | Training Time |
Controlling the Conversation | iAM Learning | 3 months | 10 Minutes |
Customer Empathy | iAM Learning | 3 months | 10 Minutes |
Customer Persuasion | iAM Learning | 3 months | 20 Minutes |
Dealing with Emotional and Angry Customers | iAM Learning | 3 months | 10 Minutes |
Handling Complaints | iAM Learning | 3 months | 20 Minutes |
Taking Responsibility | iAM Learning | 3 months | 10 Minutes |
The Art of Patience | iAM Learning | 3 months | 10 Minutes |
The Use of Positive Language | iAM Learning | 3 months | 10 Minutes |
Understanding the Customer | iAM Learning | 3 months | 10 Minutes |