Course Overview

In this course, we will explore strategies for effectively closing the generation gap in today’s diverse work environment. You will learn to define what is meant by the age gap and understand how it impacts workplace dynamics. We will practice a variety of techniques to overcome generational differences and foster collaboration among colleagues.

Additionally, you will recognise the necessity of recruitment and retention strategies, as well as succession planning, to ensure your organisation’s continuity. We will also examine a range of recruitment methods in the context of the generation gap, evaluating their benefits to make informed decisions. 

This course is approximately 30 minutes and is separated into 4 modules, the last of which is a quiz in which you must achieve a score of 80% or more to pass.

Learning objectives

By the end of this course, you will be able to:

• Define what is meant by the age gap and how this has had an effect on the work environment
• Practice using a range of techniques to overcome the generation gap in the workplace 
• Recognise the need for recruitment, retention strategies and succession plans
• Identify a range of methods used for recruitment in context of the generation gap and evaluate their benefits