Course Overview

This elearning video course will help you review your own interpersonal communication style and pick up assertive techniques to make your communication with others effective. The course includes a film clip to see and hear how not, and how, to sound and another video on how to receive feedback.

Course Objectives

• Review the different communication styles
• Identify the benefits of assertive communication
• Tips and techniques on how to handle some tricky situations
• How to receive criticism constructively

Duration

30 minutes including two videos