Overview

Effective performance management depends on your ability to interpret performance monitoring data and design effective interventions to maximise everyone's potential. You'll need to combine your understanding of your organisation's goals and your insight into the people you manage and the roles they perform. In this course you'll explore a range of possible interventions and contextual considerations and intervene to help four people.

Objectives

In this course you will learn:

• How to use formal and informal reviews effectively
• The importance of matching expectations for performance
• Management strategies for performance issues
• Why early intervention for issues is important
• How to monitor and adjust targets