Course Overview

McKinsey’s 7-S model was created by McKinsey consultants Robert Waterman, Tom Peters, Richard Pascale, and Anthony Athos. It provides a framework to plan and execute mid-term organizational change. It is based on the premise that organizations perform properly when seven key elements are aligned. The seven key elements are structure, strategy, systems, skills, style, staff, and shared values. The model is most often used as an organizational analysis tool to assess and monitor changes in the internal situation of an organization.

Learning Objectives

• List the seven elements of McKinsey’s change model
• Identify the hard and soft elements of the factors of change
• Use the model to change organizational behavior
• State the advantages and disadvantages of the model