Overview

Teams can be a challenge to manage well - it's common to experience conflict within a team, and there is usually the opportunity for most teams to be working better towards their goal. This course demonstrates areas where managers can step up and provides practical advice on how to do this. Both established and new managers will learn how to delegate better and how to motivate their team to achieve greater things.

Objectives

• Recognise the importance of communicating with your team members
• Know how to instil a sense of purpose in a team
• Distinguish different management styles
• Confidently deal with conflict
• Recognise mistakes and what to do about them
• Utilise delegation and supervision
• Treat team members fairly

Audience

This course is for anyone in a managerial role or who works in a team.