Overview

This crisis management course is divided into 2 parts. Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role.

Topics for this course include

• Crisis Management Principles
• A Crisis Communication Plan
• Forming a Crisis Communications Team
• Giving a Public Response and Closing a Crisis.

Extra Information

There are workbooks, an action plan and a quiz included.