Overview

Whether it be with colleagues, clients or your boss, negotiation is something that we all need to do in the workplace from time to time. The need to negotiate can arise from disputes, making deals or simply as a part of usual working practices.

Whatever the scenario, it’s clear that those that can negotiate effectively, are better placed to get what they want and achieve success for both themselves and the business as a whole.

Importantly, negotiation skills are a learnt behaviour and with time and patience, anyone can develop this important ability.

This negotiating in the workplace e-learning course provides the learner with all the tools and techniques they need to develop their negotiating skills and to ensure they become effective at navigating fair and honest negotiations that lead to success.

Outline Learning Objectives:

• Manage effective negotiations and get results
• Plan negotiations and identify potential issues and alternatives
• Build rapport, analyse the conversation, question effectively and listen for a solution
• State your position, sound people out, reflect and respond
• Find alternative agreements and establish outcomes

Audience:

Although predominantly aimed at managers, this course would suit anybody, as we all negotiate in our day to day roles.