Overview

A value chain is a concept that focuses on the key activities that an organisation needs to undertake to produce its output. A value chain analysis is a technique used to ensure that each key activity is carried out in the most efficient way possible.

Understanding and optimising the value chain process within an organisation is paramount for sustainable success. The value chain framework provides a powerful tool to dissect and enhance every facet of a company’s operations, from product development to customer service.

This short e-learning course provides an overview of value chains and value chain analysis for gaining a competitive advantage for your organisation.

Outline Learning Objectives:

• Explain the activities in a value chain and how to use them
• Use value chains for cost and differentiation advantage
• Analyse value chain data to achieve superior performance
• Apply core skills for the effective use of a value chain

Audience:

This online learning course is suitable for leaders and managers that might need to understand and analyse the value chain for their business in order to drive success.