Course Overview

This eLearning course will show you how to set effective and ‘SMART’goals with individual staff member. Learn how to establish a sound coaching relationship using the ‘Grow’ model strategy.

Key Learning Points:

• Do you know how to establish good coaching goals with the person you’re coaching
• Can you work with your colleague to develop a set of realistic options to help them develop on the job?
• Can you help someone commit to a plan to improve?

Course Outcomes:

• Establish a sound coaching relationship
• Set SMART goals that develop the individual through work
• Establish what is happening and what can be done
• Develop, with the learner, a set of options to gain and use new skills
• Develop a set of scheduled actions and gain commitment to completing those actions
• Use a process like the GROW model to coach

Target Audience

Managers and Team Leaders