Overview

Figuring out how to help someone improve on the way they're doing things - or learn from a mistake - is a delicate task. Sure, you could show them some tough love and just say, “Everything you're doing is wrong, you should try doing it better instead!” But amazingly, that approach doesn't work very well.

Thankfully, Providing Constructive Feedback will provide you with an approach that does. Our video-based training series covers basically everything - how to offer feedback in a way that people will actually listen to, what kinds of things to focus on, and how to incorporate everyone into the process of finding solutions for whatever problems you're trying to correct.

You'll also see plenty of examples of people delivering ineffective feedback. It never hurts to know what behaviors you should avoid, and it's hilarious - at least when it's not happening to you. Just because you're learning how to do something better doesn't mean you can't laugh so hard your coworkers wonder exactly what you're up to.

So get ready to enjoy Providing Constructive Feedback. Another training course from The Jeff Havens Company, where we provide serious solutions in a seriously funny way.

Learning Objectives

• How to strike a balance between positive reinforcement and constructive feedback
• Focusing on the conditions that need to be corrected, instead of focusing on the person receiving the feedback
• Strategies for including the recipient of constructive criticism in the problem-solving process