Course Overview

Managing business information efficiently and securely is essential for operational success. This course explores how to design, monitor, and contribute to information systems, as well as how to handle confidential data and apply governance practices. Additionally, learners will gain valuable skills in preparing documents, conducting research, and storing information appropriately. The course balances technical skills with practical considerations such as legal compliance, confidentiality, and document standards.

This course provides learners with the foundational knowledge and skills to manage information effectively and produce professional documents in a business environment. Emphasising the importance of confidentiality, accuracy, and compliance, this course supports learners in using information technology and governance practices to enhance workplace productivity.

Course Objectives

By the end of this course, learners will be able to:

• Understand how information technology supports business tasks.
• Contribute to the design, development, and monitoring of information systems.
• Manage business information, including sensitive or confidential data, in a secure and compliant manner.
• Apply principles of document preparation, including researching, organising, checking, and presenting information.
• Identify appropriate sources and evaluate the reliability of information.
• Understand and apply methods of storing, archiving, and retrieving information effectively.