Treating Customers Fairly - Finance
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Overview
This course covers what is 'Treating Customers Fairly' (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.
Learning Objectives/Outcomes
- What is 'Treating Customers Fairly' (TCF)?
- The Outcomes from TCF
- What is NOT TCF
- How to handle related complaints
Target Audience
Business and corporate
