Customer Service

Title Publisher Enrolment Duration Training Time
A Balancing Act Access Group 6 months 15 Minutes
Caring for Vulnerable Customers Access Group 6 months 15 Minutes
Customer Service Essentials Access Group 6 months 40 Minutes
Handling Complaints Access Group 6 months 15 Minutes
Maintaining Existing Customers Access Group 6 months 15 Minutes
Managing Expectations Access Group 6 months 15 Minutes