Questioning and Listening Skills

Course Overview

The delegate will understand how to utilise powerful questioning techniques and the value of learning how to actively listen. 

Learning Outcomes

By the end of this module the delegate can: 

• Demonstrate the importance of probing and awareness of the 70/30 rule 
• Explain the 5 strategic questioning areas 
• Employ open questions in all communications 
• Describe the classic barriers to listening and how to overcome them

Who Would Benefit

This module will benefit anyone in a sales role who needs to establish the requirements of potential customers.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.