Problem Solving

Overview

Being an effective employee is about being a problem solver. To become truly effective, you not only have to solve the many problems you face on a daily, weekly and monthly basis. You also have to look for problems that are not immediately obvious.

So rather than panicking every time you’re under pressure, this module will help you take a more thoughtful and measured approach to tackling the problems that land on your desk

Outline Learning Objectives:

• Identify the elements that make people great problem solvers
• Learn what type of problem solver they are
• Be able to approach problems with a clear model for success
• Learn the Simplex Model to structure problem solving
• Complete the steps to problem solving: problem finding, fact finding, problem definition, idea finding, selection, planning, sell idea, action.

Audience:

This e-learning course is designed for all roles in a company and will help anyone who wants to improve their problem solving skills.