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People and Perspectives

Overview

Developing an ability to acknowledge, appreciate and understand different points of view to our own adds dimension to our own version of reality.

As a manager, your ability to acknowledge different perspectives either within your team, in client conversations or with colleagues across business functions will provide you with a more well-rounded understanding of the subject and motivations of the respective stakeholders.

Objectives

By the end of the course, learners will be able to:

  • Recognise the importance of understanding different opinions, their significance and how they provide an opportunity to develop a better organisation and team culture;
  • Evaluate what happens when you do not consider other viewpoints when making decisions;
  • Review why having a diverse network that challenges conventional thinking and attitudes is important to effectively manage relationships;
  • Demonstrate how to proactively manage pressure and recognise the impact of stress when making decisions;
  • Practise how to develop mental toughness and resilience;