Customer Service
Title | Publisher | Enrolment Duration | Training Time |
Being Disability Aware in Customer Service (hospitality) | Direction Training | 6 months | 1 Hour |
Creating a Positive Customer Environment (hospitality) | Direction Training | 6 months | 1 Hour |
Disability and Cultural Awareness (hospitality) | Direction Training | 6 months | 40 Minutes |
Handling Customer Problems Positively (hospitality) | Direction Training | 6 months | 1 Hour |
Handling Different Customer Behaviours (hospitality) | Direction Training | 6 months | 1 Hour |
Understanding Customer Needs (hospitality) | Direction Training | 6 months | 1 Hour |
Title | Publisher | Enrolment Duration | Training Time |
Challenging Customers Pathway Training | Learning Planet | 6 months | 2 Hours |
Complaint Handling | Learning Planet | 6 months | 10 Minutes |
Customer Service ADVANCED | Learning Planet | 6 months | 10 Minutes |
Customer Service Excellence | Learning Planet | 6 months | 10 Minutes |
Customer Service Skills Pathway Training | Learning Planet | 6 months | 2 Hours |
Handling Difficult Customers | Learning Planet | 6 months | 10 Minutes |
Keeping your Customers Informed | Learning Planet | 6 months | 10 Minutes |
Managing customer needs | Learning Planet | 6 months | 10 Minutes |
Positive First Impressions | Learning Planet | 6 months | 10 Minutes |
Showing Empathy | Learning Planet | 6 months | 10 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service - Angry Customers | Kallidus | 6 months | 38 Minutes |
Customer Service - Exploring Needs | Kallidus | 6 months | 34 Minutes |
Customer Service - First Contact | Kallidus | 6 months | 30 Minutes |
Customer Service - Matching Needs | Kallidus | 6 months | 30 Minutes |
Customer Service Essentials | Kallidus | 6 months | 40 Minutes |
Customer Service Knowledge and Attitude | Kallidus | 6 months | 30 Minutes |
Handling Complaints | Kallidus | 6 months | 48 Minutes |
Satisfying Challenging Customers | Kallidus | 6 months | 34 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Open eLMS | 6 months | 30 Minutes |
Customer Service | Open eLMS | 6 months | 40 Minutes |
Customer Service General | Open eLMS | 6 months | 45 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Handling Complaints | Skillshub | 6 months | 25 Minutes |
Personal Presentation & Hygiene Standards | Skillshub | 6 months | 25 Minutes |
The Balance Between Sales & Service | Skillshub | 6 months | 25 Minutes |
The Importance of Customer Engagement | Skillshub | 6 months | 25 Minutes |
The Importance of Product Knowledge | Skillshub | 6 months | 25 Minutes |
Understanding Different Customer Behaviours | Skillshub | 6 months | 25 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service Email Tips | Real Projects | 6 months | 5 Minutes |
Customer Service - Phone Tips | Real Projects | 6 months | 5 Minutes |
Customer Service: Top Tips | Real Projects | 6 months | 5 Minutes |
Customer Service - What is Service Recovery | Real Projects | 6 months | 5 Minutes |
Dealing with Difficult People - Phone and Digital | Real Projects | 6 months | 20 Minutes |
Dealing with Difficult People: Retail and Hospitality | Real Projects | 6 months | 20 Minutes |
Managing Client Relationships | Real Projects | 6 months | 20 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Being competitive standout from the crowd | Pearltech | 6 months | 25 Minutes |
Building Relationships with customers | Pearltech | 6 months | 25 Minutes |
Creating a Good First Impression | Pearltech | 6 months | 25 Minutes |
Taking Phone calls | Pearltech | 6 months | 25 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Excellence | Learner Bubble | 6 months | 2 Hours |
Handling Complaints | Learner Bubble | 6 months | 1 Hour |
Title | Publisher | Enrolment Duration | Training Time |
Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Body Language in Customer Service | Assemble You | 6 months | 15 Minutes |
Confidence at Work | Assemble You | 6 months | 15 Minutes |
Dealing with Self-Doubt in Customer Service | Assemble You | 6 months | 15 Minutes |
Defusing an Argument | Assemble You | 6 months | 15 Minutes |
Essentials of Face-to-Face Customer Service | Assemble You | 6 months | 15 Minutes |
Handling Customer Objections | Assemble You | 6 months | 15 Minutes |
How to Deal With Difficult Customers | Assemble You | 6 months | 15 Minutes |
How to Motivate Your Customer Service Team | Assemble You | 6 months | 15 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Me Learning | 6 months | 1 Hour 30 Minutes |
Customer Service | Me Learning | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Building Customer Relationships | Jeff Havens Company | 6 months | 45 Minutes |
Customer Service | Jeff Havens Company | 6 months | 45 Minutes |
Identifying Customer Types | Jeff Havens Company | 6 months | 45 Minutes |
Perfecting the Customer Experience | Jeff Havens Company | 6 months | 45 Minutes |
Remarkable Customer Service | Jeff Havens Company | 6 months | 45 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Discover The 6 Proven Techniques To Transform Your Customer Service | The Expert Academy | 6 months | 55 Minutes |
Turn Customer Complaints Into Opportunities To Delight Your Consumers | The Expert Academy | 6 months | 18 Minutes |
Understand How To Map Customer Journeys To Improve Brand Experience | The Expert Academy | 6 months | 27 Minutes |
Customer Service | |||
Title | Publisher | Enrolment Duration | Training Time |
Excellent Customer Service | Maguire Training | 6 months | 30 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
A Balancing Act | Access Group | 6 months | 15 Minutes |
Caring for Vulnerable Customers | Access Group | 6 months | 15 Minutes |
Customer Experience: Brand reputation | Access Group | 6 months | 15 Minutes |
Customer Experience: Building a customer-centric culture | Access Group | 6 months | 15 Minutes |
Customer Experience: Building relationships with customers | Access Group | 6 months | 15 Minutes |
Customer Experience: Creating customer advocates | Access Group | 6 months | 15 Minutes |
Customer Experience: Customer complaints | Access Group | 6 months | 15 Minutes |
Customer Experience: Foundations of Customer Experience | Access Group | 6 months | 15 Minutes |
Customer Experience: Measuring customer experience | Access Group | 6 months | 15 Minutes |
Customer Experience: Technology and innovation | Access Group | 6 months | 15 Minutes |
Customer Experience: The customer promise and customer journey | Access Group | 6 months | 15 Minutes |
Customer Experience: Ways of communicating with customers | Access Group | 6 months | 15 Minutes |
Handling Complaints | Access Group | 6 months | 15 Minutes |
Maintaining Existing Customers | Access Group | 6 months | 15 Minutes |
Managing Expectations | Access Group | 6 months | 15 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Controlling the Conversation | iAM Learning | 6 months | 10 Minutes |
Customer Empathy | iAM Learning | 6 months | 10 Minutes |
Customer Persuasion | iAM Learning | 6 months | 20 Minutes |
Dealing with Emotional and Angry Customers | iAM Learning | 6 months | 10 Minutes |
Handling Complaints | iAM Learning | 6 months | 20 Minutes |
Taking Responsibility | iAM Learning | 6 months | 10 Minutes |
The Art of Patience | iAM Learning | 6 months | 10 Minutes |
The Use of Positive Language | iAM Learning | 6 months | 10 Minutes |
Understanding the Customer | iAM Learning | 6 months | 10 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service | Flick Learning | 6 months | 40 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Complaints Handling | Dynamic Business | 6 months | 20 Minutes |
Title | Publisher | Enrolment Duration | Training Time |
Customer Service | Talent Quest | 6 months | 15 Minutes |
Improving Customer Rapport | Talent Quest | 6 months | 15 Minutes |
Managing Upset Customers | Talent Quest | 6 months | 15 Minutes |
Networking and Building Relationships | Talent Quest | 6 months | 15 Minutes |
Prevent and Manage Violence in Customer Facing Roles | Talent Quest | 6 months | 15 Minutes |
Role of the Customer and Supplier | Talent Quest | 6 months | 10 Minutes |