Course Overview

Learn how to develop secure and profitable client relationships. Whether you’re new to managing clients, or looking to sharpen your skills, this course provides an essential step-by-step guide, from the first meeting to the most common problems. Guided by audio narration, and engaging with interactive exercises.

Course Objectives

You will learn:

• Plan and run your first meeting with a new client
• Nurture an ongoing client relationship
• Manage client expectations
• Troubleshoot when things go awry

The course also includes a short assessment, so learners can test their mastery of the material