Course Overview

Coaching is a process, which the leaders use to help employees become more independent. There are many coaching programs available to managers these days. But the good leaders implement The COACH Model in coordination with a coaching philosophy that includes mentoring, constant two-way communication, and continuous feedback. The COACH Model is a five-step program that walks a leader through the process of coaching an associate from setting a goal to measuring their success at the end of the process.

Learning Objectives

• Describe the effectiveness of the COACH Model
• Explain the need to clarify goals
• Identify obstacles and explore alternatives through brainstorming
• Choose an action and hold the accountability