Course Overview

Improve your team’s dynamics by developing your own communication skills, team collaboration, and managing individual’s behaviours within a team setting. Use the eBook to create your team improvement and development plan.

Key Learning Points:

• See how you can help every member of your team to make their best contribution regardless of their seniority or cultural preferences
• Learn to improve your team’s ability to collaborate by improving internal relationships
• Recognise and find value in the different roles of your team members

Course Outcomes:

• Recognise an individual’s reaction to group culture and dynamics
• Use questioning skills and empathy to help all members of the team to contribute fully
• Use the team’s culture to identify how to improve team performance
• Identify the level of cohesion and collaboration within the group
• Identify different team roles and plan how to use them positively to improve team performance and cohesion

Target Audience

Team Leaders and Managers