Customer Service
Customer Service | |||
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service - Angry Customers | Kallidus | 1 year | 38 Minutes |
| Customer Service - Exploring Needs | Kallidus | 1 year | 34 Minutes |
| Customer Service - First Contact | Kallidus | 1 year | 30 Minutes |
| Customer Service - Matching Needs | Kallidus | 1 year | 30 Minutes |
| Customer Service Essentials | Kallidus | 1 year | 40 Minutes |
| Customer Service Knowledge and Attitude | Kallidus | 1 year | 30 Minutes |
| Handling Complaints | Kallidus | 1 year | 48 Minutes |
| Satisfying Challenging Customers | Kallidus | 1 year | 34 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Being competitive standout from the crowd | Pearltech | 1 year | 25 Minutes |
| Building Relationships with customers | Pearltech | 1 year | 25 Minutes |
| Creating a Good First Impression | Pearltech | 1 year | 25 Minutes |
| Taking Phone calls | Pearltech | 1 year | 25 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Body Language in Customer Service | Assemble You | 1 year | 15 Minutes |
| Confidence at Work | Assemble You | 1 year | 15 Minutes |
| Dealing with Self-Doubt in Customer Service | Assemble You | 1 year | 15 Minutes |
| Defusing an Argument | Assemble You | 1 year | 15 Minutes |
| Essentials of Face-to-Face Customer Service | Assemble You | 1 year | 15 Minutes |
| Handling Customer Objections | Assemble You | 1 year | 15 Minutes |
| How to Deal With Difficult Customers | Assemble You | 1 year | 15 Minutes |
| How to Motivate Your Customer Service Team | Assemble You | 1 year | 15 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Building Customer Relationships | Jeff Havens Company | 1 year | 45 Minutes |
| Customer Service | Jeff Havens Company | 1 year | 45 Minutes |
| Identifying Customer Types | Jeff Havens Company | 1 year | 45 Minutes |
| Perfecting the Customer Experience | Jeff Havens Company | 1 year | 45 Minutes |
| Remarkable Customer Service | Jeff Havens Company | 1 year | 45 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Discover The 6 Proven Techniques To Transform Your Customer Service | The Expert Academy | 1 year | 55 Minutes |
| Turn Customer Complaints Into Opportunities To Delight Your Consumers | The Expert Academy | 1 year | 18 Minutes |
| Understand How To Map Customer Journeys To Improve Brand Experience | The Expert Academy | 1 year | 27 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Controlling the Conversation | iAM Learning | 1 year | 10 Minutes |
| Customer Empathy | iAM Learning | 1 year | 10 Minutes |
| Customer Persuasion | iAM Learning | 1 year | 20 Minutes |
| Dealing with Emotional and Angry Customers | iAM Learning | 1 year | 10 Minutes |
| Handling Complaints | iAM Learning | 1 year | 20 Minutes |
| Taking Responsibility | iAM Learning | 1 year | 10 Minutes |
| The Art of Patience | iAM Learning | 1 year | 10 Minutes |
| The Use of Positive Language | iAM Learning | 1 year | 10 Minutes |
| Understanding the Customer | iAM Learning | 1 year | 10 Minutes |
| Title | Publisher | Enrolment Duration | Training Time |
| Customer Service | Talent Quest | 1 year | 15 Minutes |
| Improving Customer Rapport | Talent Quest | 1 year | 15 Minutes |
| Managing Upset Customers | Talent Quest | 1 year | 15 Minutes |
| Networking and Building Relationships | Talent Quest | 1 year | 15 Minutes |
| Prevent and Manage Violence in Customer Facing Roles | Talent Quest | 1 year | 15 Minutes |
| Role of the Customer and Supplier | Talent Quest | 1 year | 10 Minutes |