Title | Publisher | Enrolment Duration | Training Time |
Customer Service Email Tips | Real Projects | 3 months | 5 Minutes |
Customer Service - Phone Tips | Real Projects | 3 months | 5 Minutes |
Customer Service: Top Tips | Real Projects | 3 months | 5 Minutes |
Customer Service - What is Service Recovery | Real Projects | 3 months | 5 Minutes |
Dealing with Difficult People - Phone and Digital | Real Projects | 3 months | 20 Minutes |
Dealing with Difficult People: Retail and Hospitality | Real Projects | 3 months | 20 Minutes |
Managing Client Relationships | Real Projects | 3 months | 20 Minutes |