Overview

This e-learning course is about communicating appropriately within the workplace. The training concentrates on written communication, however there is also additional information to enable you to look at communication holistically.

Learning Objectives/Outcomes

• The Concept of Communication Models
• Different types of communication ? the ways in which we communicate
• Barriers to communication and how to overcome those barriers
• Common grammar and spelling mistakes
• Presentation good practice and delivery tips

Target Audience

Business and corporate