Introduction

Compete against three other contestants to uncover the five top tips for building an immediate rapport with people you've never met before.

What you'll learn

This Ready to Go Fundamentals topic will help you:

• Describe the benefits of building rapport in a range of contexts
• Explain how to make a positive first impression
• Describe ways to find common ground
• Explain the importance of active listening and non-verbal communication
• Promote self-awareness; understand how your emotions and reactions can influence others
• Explain how and when to lead the conversation