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Communication Skills: Being a Better Communicator

Course Overview

Our Being a Better Communicator module gives you the tools to ensure much smoother -- and more effective -- communications in the future.

Course Objectives

After taking this module, and with a little practice, you'll be able to:

  • Know when, and how, to use assertiveness, and maybe sometimes intimidation
  • Remember the importance of location, and timing, when you communicate
  • Create your personal list of best practice, and use it at all times

With these subjects covered, you will have the tools to ensure much smoother – and more effective – communications in the future.

Course Outline

  • What You Will Learn
  • Your Objectives
  • Using Assertiveness and Intimidation
  • Where and When to Communicate
  • 5 Best Practices for Communicating Effectively 
  • Key Takeaways
  • Answers to Exercises
  • Module Test
  • [NOTE: An interactive ZandaX workbook with Personal Action Plan is provided to support and enhance your learning and further development]

Target Audience:

Anyone who wants to fix problems with communication so things run more smoothly -- either for themselves or for their staff, and whether at work, at home or with friends.

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to fix problems you may have with parts of your communication!