Overview

This module will give you knowledge of the professional procedures for taking orders and can be used with the module positive selling skills.

Audience

Operational front of house staff in hotels and restaurants to develop their knowledge and skills in key aspects of food service. This module is a separate module from the Food Service course and can be used according to training needs. Modules are ideal for new staff into the industry to support on job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job.

If you have problems organising training for your casual teams, this is an ideal approach. Select key modules and design your own training programme.

Objectives

• Identify how to present a menu
• Take accurate customer orders