Overview

Negotiation is a vital skill that impacts all aspects of our lives, from business transactions to personal interactions. Becoming a good negotiator can often be put down to having a good plan and following it through.

This e-learning course focuses on the negotiation process, what it is, why it’s needed, and the core stages involved, providing learners with practical insights and tools to navigate through each step successfully.

Outline Learning Objectives:

• Explain the factors that determine the success of a negotiation
• Apply the right negotiation strategy for the situation
• Implement the stages for a successful negotiation
• Recognise and neutralise manipulative tactics
• Apply effective negotiation techniques, through theory and practical tasks

Audience:

This online learning course applies to anyone that is required to negotiate either as part of their role, or even in their personal life.