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Outlook 2013 - Level 3 - Managing Messages and Contacts

About the course

The Outlook 2013 - Managing Messages and Contacts course is part of the MOS exam 77-423 range. You will learn how to create folders, signatures, Quick Parts, use AutoArchive and block Junk Mail. You will also create contacts and groups in the Address Book.


There are 9 modules in this course

  • Using Signatures
  • Save As and Cleanup Tools
  • Junk Mail, Sorting and Quick Parts
  • Creating and Managing Folders
  • Adding Contacts
  • Creating Contact Groups
  • Working with Contacts
  • Creating Address Books
  • Working with Contact Groups

Course features

  • Simulation training replicates the software you are learning providing a realistic learning experience.
  • Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
  • Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
  • Assess your skills at any time by undertaking the Course Test.
  • Lessons can be completed within 30 minutes so training can be undertaken in 'bite' size pieces.
  • Bookmarking allows you to learn in multiple training sessions.
  • Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
  • Designed for people who require initial and refresher training activities.
  • Available on-line 24 hours a day.
  • Version for Mobile Devices.
  • Review course content with eBooks

Course Topics

Managing MessagesUsing Signatures

  • Understand Signatures;
  • Create Signatures;
  • Format Signatures;
  • Edit and Delete Signatures;
  • Add Signatures to Replies;
  • View Signatures;
  • Turn Off Signatures;
  • Manually Add Signatures;

Save As and Cleanup ToolsSave Messages as Text Files;

  • Open Text Files;
  • Save Messages as HTML files;
  • Save Message Attachments;
  • Use Cleanup Tools;
  • View Mailbox Size;
  • Use AutoArchive;
  • Ignore Conversations;
  • Recover Conversations;

Junk Mail, Sorting and Quick Parts

  • Identify Junk Mail;
  • Change Protection Levels;
  • Block Senders;
  • Block Domains;
  • Mark Messages as Not Junk;
  • Add to the Safe Senders List;
  • Sort Messages and Conversations;
  • Create Building Blocks;
  • Add Quick Parts;

Creating and Managing Folders

  • Identify Folders;
  • Work with the Folder List;
  • Define Personal and Public Folders;
  • Create Folders;
  • Expand and Collapse Folders;
  • Move Items into Folders;
  • Rename Folders;
  • Create Search Folders;
  • Delete Folders;

Managing Contacts and GroupsAdding Contacts

  • Add New Contacts;
  • Enter Contact Details;
  • Change the File As Setting;
  • Enter Websites;
  • Enter Phone Numbers;
  • Enter the Street Address;
  • Add Contact Pictures;
  • Enter Personal Details;
  • View Annual Events;

Creating Contact Groups

  • Understand the Address Book;
  • Create Contact Groups;
  • Add Existing Contacts;
  • Add New Contacts;
  • Display Members;
  • Create Private Contact Groups;
  • Send Mail to Contact Groups;

Working with Contacts

  • Use the Contacts List;
  • Edit Contact Details;
  • Assign Categories;
  • Create New Categories;
  • Delete Contact Records;
  • Call a Phone Number;
  • Forward Contact Details;
  • Add Contacts from Messages;
  • Import Contacts;

Creating Address Books

  • Understand Address Books;
  • Create New Address Books;
  • Move Contacts;
  • Copy Contacts;
  • Select Address Books;
  • Remove Address Books;

Working with Contact Groups

  • Open Contact Groups;
  • Add Notes to Contact Groups;
  • Update Member Details;
  • Delete Contact Groups;