Course Overview

Transitioning from provisional remote arrangements to a fully integrated set of remote-working best practices requires immersive and effective training. 

This course introduces one of the key skills cultivated by successful remote teams: gathering useful, accurate and comprehensive feedback from remote employees. 

Many office-based managers rely on first-hand observation to monitor how their team is doing. When you’re working remotely, this approach isn’t an option. Remote managers have far fewer opportunities to observe their team-members, and those opportunities they do have take place over voice- and video-calls, which make it much harder to read body-language and other subtle cues. This means that remote managers need to adopt an entirely different approach to gathering feedback. 

This course invites learners inside an established remote team, to learn how experienced remote managers gather feedback. Guided by audio narration, and engaging with interactive exercises and original animations.

Course Objectives

learners will be equipped to:

• Run productive feedback meetings
• Take advantage of digital tools for gathering feedback
• Encourage good feedback habits in a remote team

The course takes 15 minutes to complete, and includes a final multiple-choice assessment.