For information on course costs and booking onto a course, please click here. For any queries please contact us on business@nptcgroup.ac.uk or call: 0330 81 88 100Welcome, Guest

The Consumer Duty

Course Overview

This course will provide you with a working knowledge of what The Consumer Duty is and the key features it is comprised of.

Learning Objectives:

The aims and objectives of this module:

  • The Consumer Duty, what is it? And why is it important? 
  • Manufacturer or distributor? Why this is important to determine.
  • Key features of the Duty 
  • A new Consumer Principle
  • Cross Cutting Rules 
  • Outcomes Focused Regulation 
  • How the Duty applies & key things for firms to consider