Overview

Staff may work with people who have a wide range of backgrounds and preferences. This course will help them to understand and better support individuals from any ethnic group, of any age, and with any disability, gender, sexual preference or any other protected characteristic.

Audience

This course is aimed at:

New members of staff in Healthcare Support Worker roles

New members of staff in Adult Social Care Worker roles

Any staff members who provide direct care to patients or individuals needing support

This course will also be useful for:

Staff moving into new roles within their organisation

Refreshing the knowledge of any member of staff

About this course

This course contains three bite-sized modules that use practice-based scenarios, videos and engaging questions to bring the subject to life.

The three modules are:

Understand the importance of equality and inclusion

Work in an inclusive way

Access information, advice and support about equality and inclusion

Each module takes between five and ten minutes to complete; the modules that contain video clips take a little longer. The knowledge element of standard 4 of the Care Certificate is covered in this course. 

Objectives

In this course you will learn: 

The meaning of 'person-centred care'

The differences between equality, diversity, inclusion and discrimination

About legislation relating to discrimination

How your own prejudices might influence the way you work.

How to challenge discrimination

Where to access information and advice

Content

Here are some of the topics covered in this course:

What is 'person-centred care'| What is the differences between equality, diversity, inclusion and discrimination| The legislation around discrimination|Your own prejudices| Factors that influence your work| How to challenge discrimination| Information and advice.