Overview

One of the most commonly used forms of communication is through speaking or verbally. What we say and how we say something can impact whether a sale closes or falls through.

Objectives

By the end of the course, learners will be able to:

• Review what verbal communication is;
• Uncover the benefits of having good verbal communication in sales;
• Identify the key verbal communication skills and why they matter in sales;
• Explore how to develop good verbal communication skills;