Course Overview

Our Being a Better Communicator module gives you the tools to ensure much smoother -- and more effective -- communications in the future.

Course Objectives

After taking this module, and with a little practice, you'll be able to:

• Know when, and how, to use assertiveness, and maybe sometimes intimidation
• Remember the importance of location, and timing, when you communicate
• Create your personal list of best practice, and use it at all times

With these subjects covered, you will have the tools to ensure much smoother – and more effective – communications in the future.

Course Outline

• What You Will Learn
• Your Objectives
• Using Assertiveness and Intimidation
• Where and When to Communicate
• 5 Best Practices for Communicating Effectively 
• Key Takeaways
• Answers to Exercises
• Module Test
• [NOTE: An interactive ZandaX workbook with Personal Action Plan is provided to support and enhance your learning and further development]

Target Audience:

Anyone who wants to fix problems with communication so things run more smoothly -- either for themselves or for their staff, and whether at work, at home or with friends.

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to fix problems you may have with parts of your communication!