Course Overview

Learn how to write emails which do exactly what you want them to do, whether it’s inform, persuade, sell, manage or negotiate. We’ll examine the fundamentals of good email writing, and walk you step-by-step through the process of composing an effective business email. Guided by audio narration, and engaging with interactive exercises.

Course Objectives

You will learn:

• The three qualities of an effective email: clarity, concision and actionability
• How to achieve these qualities in your writing
• How to strike the appropriate tone for your message
• How to introduce yourself and sign off, and other etiquette tips

The course also includes a short assessment, so learners can test their mastery of the material