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Help & Support

Before running a course, please take the following steps to ensure your PC* meets the minimum pre-requisites.

1. Course Technical Requirements

Please check the technical requirements for your specific course. This information is shown within each ‘course description’ in the catalogue.

Each course has individual requirements for the minimum PC specification, internet connection and the types of Internet Browser that are supported.

2. Browser settings and Flash.

In order to make sure you have the correct browser settings to enable learning over the Internet please use this compatibility check.

The compatibility check tests that JavaScript, Flash, Cookies and pop-up windows are enabled for course-source.net servers. You can also read intructions of how to manually check and enable these settings here.

*Most eCourses are designed for access via a PC and cannot be guaranteed to function properly on a Mac, phone or tablet device. Please access your course on a PC.

If your PC does not meet all the pre-requisites you may still be able to launch a course. However you may notice that audio doesn't play correctly, your progress is not recorded or that pages take a long time to display etc. Please contact the administrator with any specific queries.