Communication Skills: Overcoming Communication Problems

Course Overview

Our Overcoming Communication Problems module enables you to identify and deal with the kind of problems you often come across that may otherwise hold back your progress.

Course Objectives

After taking this module, and with a little practice, you'll be able to:

• Prioritize actions to overcome problems and remove barriers
• Deal with opposition, and conflict, in a calm and controlled way
• Know how to deal with difficult messages

With all this on board, …

Course Outline

• What You Will Learn
• Your Objectives
• Identifying Problems and Overcoming Barriers
• Dealing With Opposition and Conflict
• Delivering Difficult Messages
• Key Takeaways
• Answers to Exercises
• Module Test
• [NOTE: An interactive ZandaX workbook with Personal Action Plan is provided to support and enhance your learning and further development]

Target Audience:

Anyone who wants to fix problems with communication so things run more smoothly -- either for themselves or for their staff, and whether at work, at home or with friends.

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to fix problems you may have with parts of your communication!