Our Getting More From the Telephone module provides you with a battery of useful tools that will help you to get better outcomes from your use of the phone.
After taking this module, and with a little practice, you'll be able to:
With all this covered, you’ll have a battery of useful tools that will help you to get better outcomes from your use of the phone.
Anyone who wants to improve communication skills on the telephone, whether for themselves or their staff, with tools that can be used at work, at home or in social situations.
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to communicate better on the telephone.