Communication Skills: Effective Face?to?Face Communication

Course Overview

Our Effective Face‐to‐Face Communication module shows you how to get the most from face-to-face conversations -- and be more successful in getting what you want!

Course Objectives

After taking this module, and with a little practice, you'll be able to:

• Understand the basic rules of face-to-face communication
• Start off right when meeting people in person
• Set your own rules for success - and stick to them!

When you're done, you'll be in a position to get the most from face-to-face conversations - and be more successful in getting what you want!

Course Outline

• What You Will Learn
• Your Objectives
• About Face‐to‐Face Communication
• Starting Off Right
• Rules for Success
• Key Takeaways
• Answers to Exercises
• Module Test
• [NOTE: An interactive ZandaX workbook with Personal Action Plan is provided to support and enhance your learning and further development]

Target Audience:

Anyone who wants to improve the core skills required for effective face to face communication, either for themselves or for their staff, and whether at work, at home or with friends.

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!