AI Bites: Effective use of AI

Course Overview

This a practical online course for professionals who use AI to solve problems, analyse information, communicate and make decisions. It will help you to improve your AI productivity and the quality of your AI output.

This course is for anyone who uses, or wishes to use, AI to accelerate their work, without losing their voice, creativity or judgment. It's easy to lean too heavily on AI, but the real value comes when you combine its power with your own expertise.

The course is comprised of a series of short, interactive modules where you will learn how to guide AI, step by step; reducing manual work and bringing more structure to recurring tasks using tools like ChatGPT, Gemini, or Copilot. You'll also learn useful techniques including how to fact-check AI output, maintain your voice and tone, ensure inclusive language, and handle sensitive data responsibly, and how to recognize weak prompts and revise them using three clear techniques.

Course Modules:

• How to Build a Custom ChatGPT
• Effective Prompts for Complex Reasoning
• Leveraging LLMs for Projects
• Responsible AI Use in Professional Communication
• Revise and Improve Your Prompts
• Stay Creative and In Control with AI
• Tailoring AI Output for Different Audiences
• Use AI to Think, Plan, and Problem-Solve
• Write Prompts that Get Exactly What You Need

Target Audience

All staff