Dealing with Difficult People: Colleagues

Course Overview

Learn how to collaborate productively with colleagues who are just…difficult. This course profiles the five types of challenging colleague, breaks down what makes them hard to work with, and provides detailed tips and strategies for effective collaboration. We also look at workplace conflict: how to avoid it, and how to manage it. Guided by audio narration, and engaging with interactive games and exercises.

Course Objectives

You will learn:

• Why it’s important to tackle difficult colleagues head on
• Key strategies for collaborating with difficult colleagues
• The five types of difficult colleague
• Advanced relationship management strategies for dealing with each type
• How to approach workplace conflict

The course also includes a short assessment, so learners can test their mastery of the material