Emotional Intelligence in the Workplace: Enhancing Leadership and Team Performance

Course Overview

In this course, we will explore the essential skills to control emotions and communicate effectively with others, fostering personal and professional growth. Throughout this course, participants will explore the significance of emotional intelligence in the workplace and beyond, learning how to identify personality types within their team and utilise this insight to build stable and creative teams that yield high results.

By the end of this course, participants will be able to define emotional intelligence, comprehend its different components, develop practical techniques to enhance each element of emotional intelligence, identify the four personality types, interact with them effectively, and promote emotional intelligence within their team to create a more collaborative and productive work environment.

This course is approximately 30 minutes and is separated into 4 modules, the last of which is a quiz in which you must achieve a score of 80% or more to pass.

Learning objectives

By the end of this course, you will be able to:

• Define what we mean by emotional intelligence
• Identify and comprehend the different components that comprise emotional intelligence
• Develop practical techniques to enhance each element of emotional intelligence
• Identify the four personality types and be able to interact with them effectively
• Promote emotional intelligence within your team, creating a more collaborative and productive work environment