We often communicate with customers and clients using the internet, using email, social media and other platforms. Even though it is often standard practice in most workplaces, many of us do not communicate effectively or politely.
In this module, you will learn how to communicate via the internet in a professional, polite and effective way.
By the end of this course you will have learned about:
The course is designed for all employees with little or no knowledge of Email Etiquette, so is ideal for induction and refresher training.