Being Fire Aware in Hospitality (induction compliance)

Overview

There are multiple fire risks in hospitality making fire safety a significant priority. Employers have a legal duty of care to their staff and must ensure they are fully aware of the risks and how to work safely. Neglecting this duty can have serious consequences for both guests and businesses, as witnessed by the number of fires in hotels that occur each year, and underscoring the necessity of comprehensive fire training.  

Fire training is a legal requirement for companies to provide and for staff to undertake when starting employment and on an ongoing basis. Due to the high risk nature of hospitality most companies will identify in their risk assessment, to have 6 monthly refreshers for all staff and in addition, due to increased hazards during night time operations, companies will also schedule quarterly refreshers for night staff.

This module considers a range of fire procedures that could be used across different hospitality businesses such as hotels, conference and event venues including applying the fire triangle to working safely, key causes of fires in hospitality and actions, what to do if clothes catch light and getting out of a smoke filled room along with using manual call points, possible differences in alarm sounds and the actions to take. Reassuring guests and assisting guests with disabilities is explored along with roll call procedures, the role of the fire warden and the importance of department instructions. 

There is an alternative module for stand alone restaurants and bars.

Key benefits of this module:

• Understand individual responsibilities for fire safety at work
• Understand how the fire triangle is used to reduce fire risk
• Recognise the key fire risks in hospitality
• Develop safe working techniques
• Know what to do if clothes catch light
• Know what to do in case of being in a smoke filled room
• Understand the importance of keeping fire doors closed
• Be aware of the difference between smoke detectors and sprinklers
• Use a manual call point correctly
• Use an internal emergency number correctly
• Recognise different fire alert systems such as bells, codes, flashing lights
• Understand the difference between standby and evacuation alerts and the actions that should be taken at each stage
• Be able to assist customers particularly those with disabilities with confidence
• Understand the correct behaviour at an evacuation point
• Understand the role of the Fire warden
• Be aware of the basic principles of carrying out a roll call
• Understand the importance of taking part in test evacuations
• Know the key rules to decide whether to use a fire extinguisher

Format

The course is delivered fully online and is split into five highly  interactive sections. Learners will engage with case studies, questions, and activities that use real hospitality situations and finish with a quiz to ensure points are remembered and understood. The module may be completed in short sections over a period of time or all at one go!  In addition, there are links to websites and documents that can be used to research further learning.

Sections include:

• Key responsibilities
• Working safely to reduce fire hazards
• How alarms are activated
• Safe evacuation procedure
• Shall I use an extinguisher?

Aims of the Course

By completing this training, learners will be able to:

• State your 3 key responsibilities for fire safety
• Identify key causes of fire in the workplace and how to minimise fire risk
• State how to raise an alarm
• Identify safe evacuation procedures
• State why you would not use a fire extinguisher

Accreditation

This module is accredited by the Institute of Hospitality with CPD points

Who Should Take This Course?

This training is designed for all staff working in hotels or conference and event venues. A separate module is available for stand alone restaurants and bars.

It is best placed during induction for new starters but can be used as a refresher for existing staff or as a stand alone module any time. The module will also contribute to the off the job training hours for team members undertaking a Level 2 apprenticeship.

Test

At the end of the course, learners complete a 28-question quiz in the same style as the learning activities (drag-and-drop, single choice, multiple choice). The pass mark is 80%, with unlimited retakes available. Certificates are available instantly upon passing.

Post-Module Action Plan

Completing training doesn’t always mean that action and change happens! Learners can download our unique actions plans from within the module and complete. A series of questions asks learners to apply the information in the module to their workplace to identify the specific procedures they should follow and identify areas where they need further information or training. Managers can use the action plans to discuss with individuals and organise additional information and training to ensure all the team are confident with the Fire procedures.