Asking the Right Questions

Overview

Questions form part of our everyday lives, but why do we ask them? This module explores the different types of questions and the situations in which they are most effective. We will also look at questions that should be avoided and how to set the scene for effective communication.

Learning Objectives

• Explore different types of questions and the situations in which they are most effective
• Look at questions that should be avoided
• How to set the scene for effective communication.